Text messages are a highly effective marketing tool, with a delivery rate exceeding 99%. However, occasional issues can arise that prevent successful message delivery.
Here are some potential reasons for not delivery by Upccell:
- Outside United States Territory: Upccell services are restricted to the United States. Messages sent to other regions will not be delivered.
- Invalid Mobile Number: Upccell only supports valid mobile and pre-paid phone numbers.
- Non-MMS Number: The recipient's number does not support MMS messages.
- Device Turned Off or Insufficient Signal: The recipient's device is either turned off or has insufficient signal.
- Unavailable Handset: The recipient's handset is turned off or otherwise unavailable.
- Landline Number: The recipient's number is a landline and cannot receive SMS messages.
- Mobile Carrier Issues: There is an issue with the recipient's mobile carrier.
Understanding these potential issues can help you better navigate and troubleshoot delivery problems, ensuring more effective SMS marketing campaigns.
For more information, please contact support@upccell.com.